Zola India Handcrafted Dhokra Loop Necklace
This exquisite Dhokra handcrafted necklace is created by the artisans in Odisha. This Dhokra necklace is made of handcasted brass motif and brass beads held with red cotton thread.
Vendor : Zola India
Zola India Handcrafted Dhokra Loop Necklace
Weight: 300 gms
Material: Silver Coated Brass Jewellery
Keep inside a cotton cloth. Keep away from moisture.
We ship worldwide and shipping is calculated at checkout basis cart weight and content.
The Jewellery products are only eligible for prepaid orders. Once an order is placed, our team will get in touch with you for further Prepayment Details of this products. For international customers, there is an additional custom fee depending on the destination for shipping jewellery levied by the Government of India.
Jewellery products are shipped within 4-7 working days.
Shipping costs are non-refundable.
We endeavor to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.
Jewellery is not eligible for return or exchange.
It can be returned only in case it is received damaged or defective.
To return your damaged product:
1. Please send us an email request with your order number on email@example.com stating the return reason within 15 days from the date of receipt of shipment.
2. Once the team is notified and gets in touch with you, the further course of action will be decided. You will then be informed to ship the product back bearing the return shipping cost, which will be reimbursed for orders within India.
For international orders, the customer will need to send the product back to us and bear the shipping cost. (We usually do a thorough check of orders to avoid such issues, so a need for return/exchange usually does not arise)
3. After receiving the returned product, you can opt for a store credit/exchange/replacement or a refund, the store credit code has a validity of 1 year and can be used to exchange with any product listed on our website.
5. Customised Products - Incase you have any customised products. Please note any customisation makes your order ineligible for returns.
We click our photos in natural light so that the product depicted on the website is closest to how it looks in reality. However, there are times when the camera lens cannot match the perspective of an eye and thus slight colour difference seen in the product is unavoidable. Some products and colours also tend to look slightly brighter in photos as the camera lens always highlights certain colours more.
Also, our products are truly handcrafted and hand done. Slight irregularities in motifs, texture, and colour are a part and parcel of handcrafted products and lend character to it. Handcrafted products are not mass manufactured but Infact made in batches.
However, if the product has a genuine quality/manufacturing defect then we are open to extending full refund or re-fulfilling your order.
Product Care :
- Silver jewellery is to be spot-cleaned only.
- Store in a separate box. Keep away from moisture and perfume.
More Info. :
- This is a handcrafted product containing natural stones & vintage elements.
- It may have slight irregularities or imperfection which is the result of the human involvement in the process and adds to the products charm while ensuring you have a one-of-a-kind piece.
- Colours may vary slightly from those seen in the images.
Products eligible for returns/exchange:
1. Clothing items
Products not eligible for returns/exchange:
3. Home Decor Products
4. Plus size clothing items with Sizes 5XL and above
5. Sale Products
6. Customised Products
To return your order (if eligible), Please visit the link https://theindianethnicco.com/apps/return_prime within 15 days of receiving the order.
You can either choose store credit or exchange against your return.
You can either exchange your product (if eligible) with another product OR You can exchange your product for a different size.
For further details on the same, please visit https://theindianethnicco.com/pages/returns-exchanges
Cancellations of Cash on Delivery orders has to be done strictly within 12 hrs of an order being placed. Please reach out to us at firstname.lastname@example.org or at +91 8928216156 with your order number.
Prepaid orders are not eligible for cancellation once placed.
As a policy, we do not offer refunds on products which are delivered in perfect condition as per the order placed.
In case, your merchandise arrives damaged, please drop us an email at email@example.com along with supporting details.
For more information, please read https://theindianethnicco.com/pages/returns-exchanges
Please Note : Sizes 5XL and 6XL are not eligible for COD orders. The team will get in touch with you if the order has been placed on COD for prepayment as per company policy.