Off-white Bandhej Benarasi Dupatta

• Handwash lightly with mild detergent. Do not soak. Dry inside out in shade.
• Dry clean is ideal but hand wash also works.

• The dyes used are natural and plant based, they tend to bleed for a first few washes or rub against the skin and other light coloured garments, they are not harmful in any way. The vegetable dyes always have an earthy tone to them, only chemical dyes can bring out really bright tones. 
• The products are hand block printed, slight irregularities in the motif and colours are an inherent part and hallmark of handcrafted products.
• We click photos in natural light so that the product depicted on the website looks closest to how it looks in reality. However, the camera can't match the perspective of a human eye at all times and highlights certain colours more than others. Slight difference in colours is possible and unavoidable.

CANCELLATIONS

Cancellations of Cash on Delivery orders has to be done strictly within 48hrs of an order being placed. Please reach out to us at hello@theindianethnicco.com or at +91 8928216156 with your order number. 

Prepaid orders are not eligible for cancellation once placed.

REFUNDS

We endeavor to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.

As a policy, we do not offer refunds on products which are delivered in perfect condition as per the order placed.

In the unlikely event that your merchandise arrives damaged,  you should email us at hello@theindianethnicco.com the details along with a picture within 48 hours of receiving your order.
After acknowledging your email, our team will arrange for a reverse pickup at your address

Refunds are processed within 4-7 business days of receiving the returned item and will be credited to your mode of payment. In case of COD orders, refunds will be provided into the customers' bank account.

For international orders, the customer is himself responsible to send across the purchase item back to us in order to be eligible for a refund.

Please note : 

We click our photos in natural light so that the product depicted on the website is closest to how it looks in reality. However, there are times when the camera lens cannot match the perspective of an eye and thus slight colour difference seen in the product is unavoidable. Some products and colours also tend to look slightly brighter in photos as the camera lens always highlights certain colours more.

Also, our products are truly handcrafted and hand done. Slight irregularities in motifs, texture, and colour are a part and parcel of handcrafted products and lend character to it. Please also understand that unlike chemical dyed and digital printed products, handcrafted products are not mass manufactured but Infact made in batches. Thus slight variation in colour, shade, motif in each batch produced is natural due to the human involvement in the process. 

However, if the product has a genuine quality/manufacturing defect then we are open to extending full refund or re-fulfilling your order.