Ivory Asopalav Fabric

RETURNS

Products eligible for returns/exchange:

1. Clothing items

2. Fabrics

3. Dupatta

4. Sarees

Products not eligible for returns/exchange:

1.Jewellery

2. Footwear 

3. Home Decor Products 

4. Plus size clothing items with Sizes 5XL and above

5. Sale Products

6. Customised Products

To return your order (if eligible), Please visit the link https://theindianethnicco.com/apps/return_prime within 15 days of receiving the order. 

You can either choose store credit or exchange against your return.

EXCHANGE

You can either exchange your product (if eligible) with another product OR You can exchange your product for a different size. 

For further details on the same, please visit https://theindianethnicco.com/pages/returns-exchanges 

CANCELLATIONS

Cancellations of Cash on Delivery orders has to be done strictly within 12 hrs of an order being placed. Please reach out to us at hello@theindianethnicco.com or at +91 8928216156 with your order number. 

Prepaid orders are not eligible for cancellation once placed.

REFUNDS

As a policy, we do not offer refunds on products which are delivered in perfect condition as per the order placed.

In case, your merchandise arrives damaged, please drop us an email at  hello@theindianethnicco.com along with supporting details.

For more information, please read https://theindianethnicco.com/pages/returns-exchanges

Please Note : Sizes 5XL and 6XL are not eligible for COD orders. The team will get in touch with you if the order has been placed on COD for prepayment as per company policy.